Forex FAQ - Fund Transfers & Withdrawals

We currently only offer accounts denominated in Euros and U.S. Dollars.

Yes. Moneybookers is re-branding as Skrill but this is the same company and service as before. See our live account funding page for details and fees.

Yes. See our live account funding page for details and fees.

Yes. See our live account funding page for details and fees.

We currently accept CashU through OKPay. In the future, we may accept CashU directly as well. See our live account funding page for details and fees.

Yes. We accept credit cards through Skrill (Moneybookers) and OKPay, which are both third-party payment processors.

This feature will be launched before Q2 2012. Keep checking our front page for the latest news on this program.

Once you have applied for a live trading account, and have verified your identity to comply with AML policies, please choose from the options available on the live account funding page to fund your account. (Please note: Your account number will not be provided until your identity has been verified. This is necessary to comply with Anti Money Laundering and Anti-Fraud regulations. The name and address on the account used to fund your trading account must match your identity verification information. We cannot accept third-party funds. If you have already provided your identity verification documents and have not received your account number, please contact our support department in case your welcome email was lost or was mistaken for junk mail by your email service provider.)

Use the withdrawal form in our client support section to withdraw funds from your account. (Please note: To comply with AML policies and regulations, we cannot remit third-party payments of any kind. Withdrawals can only be sent to an account held in your name and residential address which must match the identity documents that you verified with us during the account application process.)

None. We do not charge any fees of any kind for transfers of funds. However, all third-party payment processors and/or banks involved in the method of transfer will charge fees that we have no control of. Please note the fees charged by payment processors such as OKPay or Skrill (Moneybookers) before using their services as we have made all reasonable efforts to link to any applicable fee schedules that we are aware of. If you are funding or withdrawing using bank wire (SWIFT), please be aware that there is no possible way for us to know your charges ahead of time. Wire transfers are a method of bank-to-bank fund transfers that often involve intermediary or correspondent banks. Your own bank, our bank, and all intermediary/correspondent banks in between, may charge a fee for their part in the international wire transfer process. (In general, the total cost may range from $15 to $30 depending on the banks involved. This is an estimate based on average bank fees and cannot be considered accurate as there is no way for us to predict the parties involved.) Nevertheless, wire transfers are typically the most cost effective option for any single transfer larger than 500 USD or EUR.

Minimum account size varies depending on the account type you choose. Please refer to our live trading account comparison table for the minimum initial balance for the account type you prefer.